Effective Date: 12th August 2024
At Zorbing Zone, we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [www.zorbingzone.com]. By using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes any information that can be used to identify you personally, such as your name, email address, phone number, and payment information when you make a booking or purchase on our Website.
- Non-Personal Information: This includes information that cannot be used to identify you personally, such as anonymous usage data, referring/exit pages, and URLs, platform types, number of clicks, and how you interact with our Website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: We use your personal information to process bookings, manage your account, and provide customer support.
- To Improve Our Website: We use non-personal information to analyze trends, administer the site, track users’ movements around the Website, and gather demographic information.
- To Communicate with You: We may use your email address to send you updates, promotional offers, newsletters, and other information that may interest you. You can opt out of receiving these communications at any time.
- To Process Payments: We use your payment information to process transactions securely.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information. This includes the use of secure servers, encryption of sensitive information, and regular monitoring for security vulnerabilities. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files that are stored on your device that help us improve our Website’s functionality and tailor our services to your preferences.
- Types of Cookies We Use:
- Essential Cookies: These cookies are necessary for the Website to function properly.
- Performance Cookies: These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously.
- Targeting Cookies: These cookies are used to deliver relevant advertisements to you based on your interests.
You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Website.
5. Third-Party Services
We may use third-party service providers to help us operate our Website, conduct our business, or provide services to you. These third parties may have access to your personal information, but only to the extent necessary to perform these tasks on our behalf, and are obligated not to disclose or use it for any other purpose.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in those emails.
7. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete it as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the “Effective Date” at the top of this policy and post the updated policy on our Website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Zorbing Zone
admin@zorbingzone.com